100% Live Delivery Guarantee

At Hand Picked Aquatics we offer a 100% live delivery guarantee on all our fish, plants, and other aquatic life. If something in your order arrives dead or is missing, please take a photo of the shipping bag. We'll arrange for a refund or replacement, freight and postage costs are non-refundable & are not able to be claimed.

Please e-mail your photograph and details of your claim within 24 hours of your order arriving to support@handpickedaquatics.com so that we can process your claim